Blog posts tagged
"Support"

48 posts

Lidia Luna Puerta
17 February 2025

How Ubuntu Pro + Support keeps your Ubuntu 20.04 LTS secure and stable

Article Ubuntu

Running Ubuntu 20.04 LTS with ESM keeps your systems up to date with essential security patches. But when something breaks or a complex issue arises, Ubuntu Pro + Support ensures you have Canonical experts on hand to help. Supplementing ESM with support gives you extra peace of mind, keeping your infrastructure stable,...

Lidia Luna Puerta
17 February 2025

Lidia Luna Puerta
10 February 2025

How your feedback shapes the way we support open source software

Article Ubuntu

Over the past year, we’ve been busy gathering  your feedback on the redesign of our support portal. We want to make sure the portal meets your evolving needs, and delivers the best possible support experience for your open source software. Your insights drive us forward, and this year, we’ll focus on incorporating your...

Lidia Luna Puerta
10 February 2025

Lech Sandecki
23 October 2024

6 facts for CentOS users who are holding on

Article Cloud and server

Considering migrating to Ubuntu from other Linux platforms, such as CentOS? Find six useful facts to get started!

Lech Sandecki
23 October 2024

Kris Sharma
17 October 2024

Why is Ubuntu Linux the leading choice to replace CentOS for financial services?

Article Financial Services

Financial services are powered by technology. The customer experience is increasingly driven by data, with tailoring of products and services to reflect individual behaviors and preferences. All of this rests on a foundation of secure, stable technology that can support agility and flexibility to adapt to customer...

Kris Sharma
17 October 2024

Canonical
25 March 2024

Canonical expands Long Term Support to 12 years starting with Ubuntu 14.04 LTS

Article Ubuntu

Today, Canonical announced the general availability of Legacy Support, an Ubuntu Pro add-on that expands security and support coverage for Ubuntu LTS releases to 12 years. The add-on will be available for Ubuntu 14.04 LTS onwards.  Long term supported Ubuntu releases get five years of standard security maintenance on...

Canonical
25 March 2024

Ilenia Zara
11 December 2023

Introducing Canonical’s new open source support portal

Article Ubuntu

A streamlined gateway for open source support Amplifying the global impact of open source is at the heart of Canonical’s mission. Support is a crucial part of this exciting journey, especially when it comes to helping enterprises, institutions and communities around the world solve real-world problems through their IT...

Ilenia Zara
11 December 2023

Lech Sandecki
26 October 2023

Running OpenSSL 1.1.1 after EOL? Stay secure with Ubuntu Pro.

Article Ubuntu

A few months ago, the OpenSSL Project announced the end of life of OpenSSL 1.1.1. It is used by thousands of software components included in Ubuntu 18.04 LTS and Ubuntu 20.04 LTS, with many organisations relying on version 1.1.1. Rest assured that the Ubuntu security team will continue to maintain important security...

Lech Sandecki
26 October 2023

Ilenia Zara
14 August 2023

How to ensure business continuity with IT infrastructure support

Article Ubuntu

Picture this: you’re on a dream vacation with your family on a serene tropical island. The weather is perfect, the sea is mesmerising, and you’re ready to enjoy a relaxing day at the beach. Just as you’re about to unwind, your phone rings: it’s your manager calling to inform you that your IT infrastructure is

Ilenia Zara
14 August 2023

Ilenia Zara
16 June 2023

Security maintenance vs support: what’s the difference?

Article Security

One of the most frequent questions we get during conversations with our customers is “What’s the difference between security maintenance and support?” The word “support” has a wide range of meanings and can be interpreted in different ways depending on where it is used. Especially in the open source landscape, the terms...

Ilenia Zara
16 June 2023

Lech Sandecki
19 February 2023

Cloud computing security and compliance with Ubuntu Pro

Article Security

Cloud computing security coverage for the operating system and the entire collection of software packages for 10 years with Ubuntu.

Lech Sandecki
19 February 2023

Canonical
23 June 2021

Canonical launches Blender LTS support

Article Canonical announcements

SMEs and studios can put the world’s most popular 3D creation software into production with Canonical enterprise-grade support.

Canonical
23 June 2021

Canonical
8 April 2021

Kubernetes 1.21 available from Canonical

Article Cloud and server

Today, Canonical announces full enterprise support for Kubernetes 1.21, from cloud to edge. Canonical Kubernetes support covers MicroK8s, Charmed Kubernetes and kubeadm. Starting with 1.21, moving forward Canonical commits to supporting N-2 releases as well as providing extended security maintenance (ESM) and patching...

Canonical
8 April 2021

Lech Sandecki
9 March 2021

Open source enterprise support vs free open source use

Article Cloud and server

Many enterprises use open source enterprise support from a vendor, such as Red Hat or Canonical, to boost uptime and peace of mind. Others choose to use open source without any additional vendor support, relying on one of the major benefits of open source – the robust community support that is freely available....

Lech Sandecki
9 March 2021

Lech Sandecki
11 November 2020

Less than 6 months to Ubuntu 16.04 ESM: 6 things to prepare

Article Apps

Ubuntu 16.04 LTS Xenial Xerus will enter the extended security maintenance (ESM) period in April 2021. This article explains the ESM period and provides a guide for six key considerations when planning a migration path from Ubuntu 16.04 LTS. Contact us with your ESM questions What is ESM? Every Ubuntu Long Term Support...

Lech Sandecki
11 November 2020

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